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by Lewis E Ershler
on 11/29/2011
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What Really Sold Me Is Your Customer Service
When our division at the University of Utah began to use barcode scanners, I was given a model which required batteries and was very clumsy to use.
As I researched potential new scanners I found a recommendation for your SC 5 USB-D scanner. It is reasonably priced and is USB powered. Just what I was looking for.
The SC5 works beautifully and reads our codes rapidly with no with problems whatsoever. I like it so much thatI have replaced another scanner in our lab with the SC5. The scanner is perfect for our application and even reads barcodes on vials stored at –80°F.
But what has really sold me on IDAutomation is your customer service. My emails and calls for help have always been answered quickly, and have never failed to answer my questions.
In short I couldn’t be more pleased with my scanner, IDAutomation, and your customer service. |
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by J Edwards
on 4/1/2009
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Plug and Play - just plug it in and start scanning
Barcode reader works great and this LED scanner is more durable as it does not have moving parts like with laser scanners. True Plug and Play - just plug it in and start scanning. We can scan barcodes off our computer screens as orders are processed with shipping tracking numbers. |
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by David Farrington
on 4/7/2007
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Plug and Play - could not have been easier.
This CCD hand held barcode scanner inputs the ISBN barcode into my Readerware software as fast as I can move the book out of the way to scan the next barcoded book. Even smeared symbols and partially scratched out symbols scanned just as fast as far as I could tell. Any delay in capturing a reading responded to correcting the distance immediately. The stand for the scanner is very handy and also was a very worthwhile/cost effective purchase. It fits the ergonomics of our work station(s) which are table and desk, seated and standing. |
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by Gary C.
on 10/30/2005
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Truly "plug and play" scanner
I have recently purchased the IDAutomation Barcode Scanner and have been exceedingly happy with the quality of the product. It is one of the only products that I can remember that is truly "plug and play." I know programming well, but my barcode knowledge is far from vast. Your company made it possible for my idea to work, and so far everything is going well. Thank you for your product, and more importantly for your quality knowledge of and attention to your customers. |