| Product |
Problem |
Possible Solutions |
| All keyboard wedge
barcode scanners |
The Barcode scanner does
not operate properly after PC is powered on for some time, scanner may
even send codes or text from the keyboard even when there is nothing
being scanned. |
The PC is falling into a
sleep or doze state. Reboot the PC and go into the hardware setup
portion of the BIOS and disable all power / energy saving features. |
| All
barcode scanners |
Barcodes
are printed and are not scanned in by the scanner. |
Verify
that the proper start, stop and check characters are included in the
barcode. Also verify that the symbology is enabled in the scanner;
refer to the manual. |
| USB Scanners |
Windows XP does not
function properly after connecting USB scanner. |
Microsoft has a Windows
XP USB update available here.
For more information, please view these knowledgebase articles: KB813139
and KB822603. |
| IDAutomation SC5USB
Scanner |
Need to disable the
default carriage return the barcode scanner sends to the PC after
scanning the barcode. |
By default this barcode
scanner has the suffix of 0D which is a carriage return. If this option
needs to be disabled, program the string setting on page 74 of the
manual to 00. |