|
Product |
Problem |
Possible Solutions |
| All keyboard wedge barcode
scanners |
The Barcode scanner does not
operate properly after PC is powered on for some time, scanner
may even send codes or text from the keyboard even when
there is nothing being scanned. |
The PC is falling into a sleep
or doze state. Reboot the PC and go into the hardware setup
portion of the BIOS and disable all power / energy saving
features. |
| All barcode
scanners |
Barcodes
are printed and are not scanned in by the scanner. |
Verify that
the proper start, stop and check characters are included
in the barcode. Also, verify that the symbology is enabled
in the scanner; refer to the manual. |
| USB Scanners |
Windows XP does not function
properly after connecting USB scanner. |
Microsoft has a Windows XP
USB update available
here. For more information, please view these knowledgebase
articles:
KB813139 and
KB822603. |
| IDAutomation
SC5USB Scanner |
Need to disable
the default carriage return the barcode scanner sends to
the PC after scanning the barcode. |
By default,
this barcode scanner has the suffix of 0D, which is a carriage
return. If this option needs to be disabled, program the
string setting on page 74 of the manual to 00. |
